Monday, March 23, 2009

GBS Walk In Day Documentation 3-20-09

Lisa Richardson

Issue: Unable to boot into the mac side.

Solution: Cleared logic board.

Danial Hicks

Issue: Needs to be setup as a power user.

Solution: Completed

Dan Hudson

Issue: Can't log in wirelessly

Solution: Started wireless zero service

Linsy Krakowsky

Issue: Corners of her macbook were peeling off.

Solution: No service needed.

Terra Braverman

Issue: Mini DVD stuck in drive.

Solution:  Shook the computer.

 

 

Friday, March 13, 2009

GBS Walk In Day Documentation 3-13-09

Adriane Dost – Needed training on various applications. (1 hour)

Chris Hilvert – Came in to get a replacement Ethernet cord.

Meg Torrez – Remote desktop issue.