GBS Walk In Day Documentation 2-27-09

Cameron Muir – LDAP error when logging in wireless.

Antivirus and Spyware Protection – On

Proactive Threat Protection - On

Network Threat Protection – On

Resolution –

 .   Add remove programs,

.   Symantec Endpoint Threat Protection, modify, only installed Antivirus and Antispyware, removed the option for Proactive Threat Protection and Network Threat Protection. 

 .   Restarted, wireless zero service was turned off.

 .   Restarted wireless zero service.

Linda Kocian – Needed local Admin account for newly imaged computer.

Marshal Harris – Needed local Admin account for newly imaged computer.

Kelly Lowrey – Computer keeps hanging.  Fixed end point protection configuration.